Privacy Policy

Who We Are

NexusLinking is an API and external service integration specialist operating in Taiwan. Our business focuses on connecting different software systems so they work together smoothly. When you engage with us, you're trusting us with certain information, and we take that seriously.

You can reach us at No. 12號, Alley 31, Lane 198, Siwei Rd, Da'an District, Taipei City, Taiwan 106, by phone at +886979767097, or via email at info@nexuslinking.com.

Information We Collect

The data we gather depends on how you interact with us. Here's what that typically looks like:

Information You Give Us Directly

• Contact details like your name, email address, phone number, and company name when you reach out
• Technical specifications about your systems when discussing integration projects
• Business requirements and project details you share during consultations
• Payment and billing information when we process transactions
• Feedback, questions, or support requests you send our way

Information Collected Automatically

When you visit our website, certain technical information gets logged automatically. This includes your IP address, browser type, device information, pages you visit, and how long you spend on our site. We use this to understand how people use our website and to spot any technical issues.

How We Use Your Information

We're pretty straightforward about this. Your data helps us do our job better and serve you more effectively:

Data Sharing and Disclosure

We don't make a habit of sharing your information around. But there are specific situations where it happens:

We never sell or rent your personal information to third parties for marketing purposes. That's not how we operate.

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you specific rights regarding your information. Here's what you can do:

How We Protect Your Data

Security isn't just a checkbox for us. We implement multiple layers of protection:

• Encryption for data transmission using industry-standard TLS protocols
• Secure storage systems with access controls and regular security audits
• Limited access policies where only authorized team members can view sensitive information
• Regular software updates and security patches to address vulnerabilities
• Backup systems to prevent data loss while maintaining security standards
• Employee training on data protection best practices and confidentiality

That said, no system is completely bulletproof. We do everything reasonably possible to protect your data, but we can't guarantee absolute security. If we ever experience a breach that affects your information, we'll notify you promptly as required by Taiwan law.

Data Retention

We keep your information only as long as we need it. The retention period depends on the type of data and our legal obligations:

When data reaches the end of its retention period, we delete it securely or anonymize it so it can no longer identify you.

International Data Transfers

Our primary operations are based in Taiwan, and we store most data on servers located here. However, some of our service providers operate internationally, which means your information might be processed or stored in other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers who comply with recognized data protection standards and implementing contractual protections that meet Taiwan's requirements for international transfers.

If you're accessing our services from outside Taiwan, be aware that your information will be transferred to and processed in Taiwan under Taiwan privacy laws.

Cookies and Tracking

Our website uses a small number of cookies to function properly. These are primarily technical cookies that remember your preferences and help the site work smoothly. We don't use extensive tracking or advertising cookies.

You can control cookie settings through your browser, though disabling certain cookies might affect how well the site works. Most browsers allow you to block or delete cookies if you prefer.

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally collected data from a minor, we'll delete it promptly.

Changes to This Policy

Technology and regulations change, so we update this policy periodically. When we make significant changes, we'll notify you by email if we have your contact information, or by posting a notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to review it occasionally, especially if it's been a while since you last checked.

Questions and Concerns

If something in this policy isn't clear, or if you have concerns about how we handle your data, please reach out. We're happy to explain our practices in more detail or address specific situations.

You also have the right to lodge a complaint with Taiwan's data protection authority if you believe we've mishandled your information. However, we'd appreciate the opportunity to address your concerns directly first.